Just setup my device for the first time and I can't figure out why it's not receiving data. Red light on the head piece is on but the app just says "Awaiting Data...". I've hit Reset, Start HEG, closed out and back in a few times, covered the headband with my hand to make sure it was dark enough. Any ideas?
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The new file still giving me the FAIL message. I tried the new .bin file only - is that right? Also the Chrome Extension didn't work. Any other ideas?